Selene Finance LLC. Location & Hours 9990 Richmond Ave Ste 400 Houston, TX 77042 Westchase Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about Selene Finance LP. I have never been late. Not a penny of our payments goes to principal. Cindy J Ziegler I just want to refinance with a legitimate mortgage company theyre crooks!!!!! Seeing all these comments though.. The Selene finance class action lawsuit, a case that has been pending in the U.S. courts for almost two years, is now before the U.S. Supreme Court. BBB does not endorse this company. The case status is Pending - Other Pending. WE ARE JUST OBJECTS. If you do that will force them to only contact you. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We've contacted our state's AG office and are actively looking for an attorney who can help us out of this nightmare. Type Private Status Active Founded 2007 HQ Houston, TX, US | view all locations Email us at LoanResolution@SeleneFinance.com. Lawyers & Attorneys, please come fwd & help. Rushmore sells it to selene finance like I have not pay them anything and I pay Rushmore loan management over70000 dollars wasnt accounted for when it went over to selene finance. off my payment. Also got the Flagstar letter. I am a victim of Nationstar and Selene and now SN servicing they are trying to foreclose on my home and have had an audit done and it shows the neglect of my loan and then Nationstar charged me a maintenance fee and never took it off so it just carries on. Since they are a debt collector, they must abide by the FDCPA. I live pay check to pay check and I have always paid my mortgage payment. Rushmore loan management is associated with selene finance and i had a bankruptcy chapter 7 that erased the back debt off the loan . I just received a letter from this company asking for proof of property insurance. Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. Starting on Jan. 16th I started getting harrassing phone calls and letters in the mail about making my payment and was I in financial trouble. They are no better than Fairbanks Capitol was. What's up with them? The Selene Finance LP management team includes Joe Davila (President and Chief Executive Officer), Katie Brewer (Chief Operating Officer), and Patricia Hobbib (General Counsel) . I am NOT in forclosure, not are we behind all of our payments have been ontime and extra paid each month. I owe very little and am worried that somehow they will pull a fast one once my case is released within the last 12 months. Share your photos and videos with others to prove the truth of your words. Beware of this company. Settlement Website: Selene Finance Settlement Website. THEY WANT OUR PROPERTY. Selene Finance LP was the only one cc'd to ever complain about missing documents or signatures. So we can continue to pay an obscene amount of money each month for a home we'll never own, or walk away and live with the consequences of a foreclosure, which is ridiculous because we can afford a normal mortgage payment. They have made alot of money off us debt slaves, not that anyone cares. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. Not sure where that's coming from since the loan and escrow are both current. And a lot more. WTH they told me interest. During this time, you may not be charged interest as long as you pay your balance in full by the due date. We understand that your home is an important and valuable asset. They suddenly foreclosed my house and going to auction this coming Wednesday. With that said, you do have rights and by simply understanding them and knowing how to exercise them, you can hold Selene Finance accountable for their actions. And because Selene is not an FHA lender, these loans are not eligible for the government's short re-fi program. It pains me that you have fallen victim to the illegal, unfair, deceptive and abusive acts and practices of Selene but I commend you for stating then sharing your grief with Selene and other customers in order to assert your consumer and constitutional rights! I see I missed a call from them but they didn't leave a message. Save my name, email, and website in this browser for the next time I comment. Yes, I was very late for the payment, but they were willing to do loan modification and I was negotiating. Visit Website. I have contacted Selene every week to get resolutionso far no luck, Desired outcome: They do this to me every year for the last 6 years. I would like to join the law suite. Which I declined. Selene Finance has added over $8000 in Corporate Advance Balance Fees since taking over my mortgage in March, 2019. After over 5 miserable years with Selene Finance, a 2 year long forebearance, a ridiculous loan modification, and inevitable foreclosure and eviction I felt the need for this website. I am in the same situation - stuck on the never ending remodification treadmill. IT Department Selene Finance LP employs 510 employees. Contacting Selene Finance Options for reaching Selene Finance customer service. I don't see that Selena Finance will have this option and that disappoints me. Get the latest business insights from Dun & Bradstreet. I also suggest hiring an attorney, mine has helped tremendously. Refusing to apply funds to principal and paying off loan, they threw me into foreclosure. At worst, Selens is a fraudulant and criminal company. Dana Shafman Our credit has never been worse. SELENE FINANCE LP PREAUTHORIZED AUTOMATIC CLEARING HOUSE (ACH) DEBITS AGREEMENT (DIRECT WITHDRAWAL) Borrower Name Co-Borrower Name Property Address Phone City, State, Zip Selene Loan # The undersigned hereby authorizes Selene Finance LP ("Selene") to initiate electronic transfers from my They assured me everything would be fine and not to worry. Do we need to be worried? Selene Finance Class Action Lawsuit. If you have questions or need assistance please contact Selene Finance LPs Customer Service The suit claimed that the Are you aware that Risperdal (frequently known as psychostimulants) can spark class action lawsuits? Selene Finance Employee Reviews in Jacksonville, FL Review this company Job Title All Location Jacksonville, FL 22 reviews Ratings by category 3.3 Work-Life Balance 3.6 Pay & Benefits 3.0 Job Security & Advancement 2.9 Management 3.0 Culture Sort by Helpfulness Rating Date Language Found 22 reviews matching the search See all 64 reviews Back last fall I reached out to Selene Finance and went through a loan modification. 483. Example: Select the dates, 01 Jan 2018 to 31 Dec 2018. Worst company ever not sure why no one is investigating them for fraud and scammer customers. Selene Author August 29, 2022 Blog The State of Post-pandemic Loss Mitigation Facing Servicers According to a report released by the Federal Reserve Bank of Philadelphia, around 2.15 million mortgages were in forbearance or past due as of April 7, 2022. I mailed my payment to them and enclosed my flagstar coupon so they could cross reference. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I was behind a few months but had made an october payment to selene and told them I was going to catch up on 2 payments in december with 2 transactions. At Selene, we take our information security very seriously, and we ask that you also remain attentive to prevent fraud, and to help protect our mutual interests. They took it over and within a month threaten to foreclose on the unit. PO Box 1365, Pullman, WA 99163 where you can easily view transaction history, make payments and obtain information (877) 768-3759. Selene Finance foreclosed on my home of 23 years all the while leading me to believe they where helpinge to do a loan modification!! I had a loan modification through BOA. It mailed on the 7th. u We provide "above and beyond" specialized treatment of hard to cure default circumstances. So they foreclosed, but my house didnt sale on the court house steps, and they didnt give me a chance to redeem had I been able to. He ended up having to sell his brokerage to another company that would not allow him to operate as a broker anymore. They are VERY concerned. Selene Finance, LP (trading name, 2008-01-31 - ) Selene (trading name, 2021-03-05 - ) Agent Name Corporation Service Company d/b/a CSC-Lawyers Incorporating Service Company Agent Address 211 E. 7th Street Suite 620, Austin, TX, 78701, USA Directors / Officers. It looks to me like most of the mortgages that Selena handles are for people who are late and having trouble paying their mortgage. I will be taking extra care to get my payments to them, and may bump them up to get my house paid for in advance. Submit a complaint and get your issue resolved. They did the same to us. I have made numerous complaints about this. They just acquired loan from previous lender who acquired from chasegiving me runaround on loan mod ..I was originally supposed to put at end of loan with community loan servicing..was waiting on paperwork because they said I was approved.then next thing I know they said they no longer serviced loan..call selenefirst thing when I looked up for ph # horror story after horror story 1 star rating most people said only cause was that you couldnt give a zero star rating. I faxed the insurance policy a few times, but they told me they havent received. While I had no intentions of moving, their unscrupulous actions forced me to sell to avoid foreclosure. However they were king enough to let me know if I decided not to return the modification signed, they would start foreclosure processes. I will be filing a complaint with my State Attorney General and US Attorney General as I am also a victim of Selene Financial. Claims Administrator: Rust Consulting. Now here it is 2022, we're $35,000 in the arrears. I received from Selene Finance various letters and statements with different payment amounts and unknown charges, especially corporate advance balance, different amounts on every letter and statement they are not consistent by huge differences. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. All I was told was to send by moneygram from Walmart. Selene Finance is not reporting my mortgage payments to the credit reporting agencies. There are firm rules in place with regard to mortgage servicing and debt collection but you must know your rights in order to exercise your rights. I had a loan modification through BOA. Until that time FU Selene finance! The Ford Fusion has been a popular vehicle among truck drivers. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I don't see any option for automatic monthly withdrawal. Selene Finance is a non bank mortgage servicer, essentially a debt collector. Since then Selene has broken the law and lied to me. I sent selene 2500.00 on 12/1, and on 12/6/16 I called them to confirm receipt and to let them know of another payment in the amount of 2386.00 Im leaving this complaint about Selen with the hope that one person will not have to go through what I went through. I was hit with a $75 late fee. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. I've been in "negotiations" with them for over a year. They are a nightmare. Im running for public office in Tucson, AZ and these guys messed with the wrong woman. This is the kind of crap that pisses me off. One lady stated she needed my SS number in order to look up my loan. I have been sending an additional 1000.00 a month to be applied as additional principal on my mortgage. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I had never heard of them. I had to pay my bank to stop them from being able to take ANYTHING out of my account ever again. (877) 735-3637 during the hours of Monday Thursday 8:00 am to 9:00 pm, CST and Friday 8:00 am to 5:00 pm, CST. They then had the loan manager through another company after the original modification had been approved. I was never told about wiring before. Credit card companies are not required to give a grace period. Shame on America for allowing these companies to stay in business. Again Im sorry for your troubles. Their customer service is awful & they will hound you horribly if you do not pay your mortgage on time. She said wiring takes 24-48hours. Low and behold now that we have court on November 17, with acquisitions of criminal trespassing and and an eviction , my husbands record has been cleared. It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. I wont back down until they change or go out of business. I do not know that if I had gotten it in writing if it would have disclosed this information, but I was never told I would receive paperwork about this agreement nor did I receive anything. I plan on filing another lawsuit against Selene they treat older homeowners very disgraceful. All I can say is I would like to join class action suit. Hi all, I routinely look for posts to answer in hopes that it will not only bring hope and optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks like Bank of America, Chase, Citi and Wells Fargo that are "too big to fail" but yet don't appreciate the bailout that we provided in their time of need. I am trying desperately to help my mother not lose our house to Selen Finance. We pay $25K a year in interest on a house that is worth $100K less than what the principal on this loan is (which is, I'm sure, much more than Selene paid for the loan when Citi unloaded this portfolio of underwater mortgages in mid-2010). 17 North Irving Avenue I just wanted to reach out because Ive really been enjoying your writing., Please help!! endobj On the last page of the letter it had these payments dates 12/01/2020, 01/01/2021, 02/01/2020, 03/01/2021 in the amount of $1338.78 for each month suspense. Is anyone being contacted? _f;h@OVT=Fl;Zr]ZfGsY^#-e\v7hY~%*n UKtWUE]BgY Required fields are marked *. Finally, a rude young man didnt want to talk to me and suggested I mail my documents to them, certified return receipt. stream Selene Finance LP has unscrupulous and deceptive practices. 2.0. on October 15, 2022. Company is unwilling and apparently unable to provide the customer with a pay off letter. I am desperate to keep my house. CLASS ACTION LAWSUIT. 9990 Richmond Ave Ste 400. Pay and incentives are not fair compared to the work that is expected to be done. I would like for the payment to be returned Cant refinance my house cause my income has gone down sufficiently and banks are not easy to get mortgage money from now.The Obama plan is a joke, these banks don't give a ### about all the money they got a couple years ago. i only and number 1 selene not seleney. Loosing the hearing I ended up paying over 65000.00 to save my home. Offering suggestions of what to do which only leads to causing deeper problems in making your situation worse and in an attempt to make it easier for them to foreclose on your property. ), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. I could see this as a means to abuse the elderly and disadvantaged, and fear many will lose their homes to what they THINK is legitimate. Because the loan is under water, we can't re-fi on our own. Founded in 2007 and headquartered in Houston, Texas, Selene Finance is a residential mortgage company. They have never found my Jan. payment. I've been in "negotiations" with them for over 2 years. Our audit objective was to determine whether Selene processed delinquent loans in accordance with HUD's requirements, especially Loss Mitigation program requirements. B. billybob57 of Milwaukee, US. NJErma representatives tell them how much will disqualify you and your owed amount magically becomes an amount which disqualifies you. [protected] She offered this service to me, I did not ask for any assistance. I paid Rushmore Loan Management more money than Selene is giving my credit for. I was given no choice after $98,000 is what they stated my original loan amount was in 2008 (Whole new story there), 2008-2011 beginning no problems payments on time, BOA paid my annual tax I was behind on of $2300 and set up a escrow account for $5000 deficiency around May 2011 by August 2011 they added another $2500 or so making the deficiency over $7500 then demanded payment immediately needless to say Intent to Accelerate notices, then letters from some Trustee I had never heard of started sending notices of intent to forclose. Consumer payments were going to bankruptcy order. Re: loan number 710-3112 Date: 8/20/2021 After seeing all these horror stories about them, I'm scared at how they are going to mess with my payments. Selene Finance | Better Business Bureau Profile (bbb.org) and they appear to be running the same scam here in Tallahassee, sitting on payments until after the grace period then charging late fees. Every time I call Selenes customer service line to make a payment they have no idea the correct amount to pay. Ironically, my statements from Selene show I am paying escrow. I have all evidence, statements, and inconsistent letters needed for a lawsuit. My loan from FlagStar was sold to Selene too! Im a victim of Selene finance. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. I currently have a major issue with Selene Finance. The representative just told me to call back next morning. All rights reserved. Everyone here needs to file with the: Contact please. Where is the quality customer service? However, the problems began with a broker who was associated with Selene finance and who went through a series of financial problems. Where do we start with this lawsuit. <> Ironically, my statements from Selene show I am paying escrow. 3 0 obj Now won't explained the validity of the modification. 40 000 original note that Ive paid off but they lost.my payoff money. Don't know forgered signature. Popular Searches. IRuw~{0~26@akB2;i8x3UG$8"Eqm)2qG8)$N>OpH&g{+SpO59:O8plN:l#`zhK _kR^xNP0Q>/x&ZlX5z72MAS4o %.5(lK&O0P),e$.CL($T\\q;}^PE8X"-EJH`!wnm#f&Mt@Dg:x For details on how Selene Finance LP can help you with your mortgage payments after a disaster, please call us at (877) 768-3759. The card was not authorized to have made the payment of 391.21 on or about 10-11-18. Bertrand eric estrade. I called next morning and asked a way to make payment. I let them know I had filled out all the paperwork for forbearance already or loan modification. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. I sent in numerous modifications they claim to have never received. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. Since they are a debt collector, they must abide by the FDCPA. I finally got a "back up" number from the complaints department. 5729, PO Box 2561, Faribault, MN 55021-9561. Oh my goodness! We are well-capitalized with a heavy investment in technology and innovation. They said no. They don't ever answer the phone and they have already increased my mortgage. Reading everyone else's experiences, it is clear to me that this has to end. Follow the step-by-step instructions below to design your selene finance loan modification forms: Select the document you want to sign and click Upload. 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